Step 1: Go to the Sports section on 99 Game. Click on your preferred outcome for any match — it will be added to your bet slip.
Step 2: Then go to another match and add another selection. You can add anywhere from 2 up to a maximum of 20 selections on a single bet slip.
Step 3: Select the "Accumulator" or "Multiple" tab on your bet slip. The odds for all your selections will be multiplied together to show the total multiplier.
Example: If the odds across 3 matches are 1.90, 2.10, and 1.80 — the combined multiplier is 1.90 × 2.10 × 1.80 = 7.18. That means a ৳100 stake would return ৳718 if all three win.
Please note: Every selection in an accumulator must win — if even one loses, the entire bet is lost. It's best to start with 3–4 selections; adding 10 at once is high risk. Some matches from the same tournament cannot be combined in an accumulator — the bet slip will notify you if that's the case.
Try this first: Force-close the app completely (including from the background). Restart your phone once, then relaunch the app. This resolves the issue in most cases.
If you have an older version: When a new app update is released, older versions may stop working. Download the latest APK from the app download page on 99game.my and install it over your existing version — your account data will not be affected.
Clear Cache: Go to Phone Settings → Apps → 99 Game → Storage → Clear Cache, then relaunch the app.
Check your internet connection: The app may fail to load or crash on a weak network connection. Please use 4G or Wi-Fi.
Reinstall the app: If none of the above works, uninstall the app and download a fresh copy from 99game.my. As long as your device runs Android 6.0 or above, it should work without any issues.
If the problem persists, contact live chat — providing your phone model and Android version will help the team assist you faster.
What you get on the browser version: Login & registration, all Sports Betting & live betting, slots & Live Casino, deposits & withdrawals, bonus claims, and account settings.
App vs. Browser — Key Differences: The app supports push notifications — you'll receive bet results or goal updates even when the app is closed. This feature is not available on the browser. Otherwise, gameplay and performance are identical on both.
Tips: Add a shortcut to your home screen from the browser — in Chrome, tap the 3-dot menu and select "Add to Home Screen". It will look and feel just like the app and open with a single tap.
Steps to install on Android:
1. Open 99game.my in Chrome on your mobile.
2. Tap the "App Download" button.
3. The APK file will begin downloading. Once the download is complete, open the file.
4. If an "Install from unknown sources" warning appears, go to Settings and grant Chrome permission to install apps.
5. Once installation is complete, the app will appear on your home screen.
On iOS (iPhone): There is currently no standalone iOS app. Open 99game.my in Safari and add it to your home screen — this is the most convenient option.
Important: Never download APKs from third-party sites or WhatsApp links — they are fake and may contain malware. APK file sizes are typically between 30–50 MB.
If it still hasn't arrived after 15 minutes:
1. Refresh your account or log out and log back in.
2. Check your transaction history — see if it shows as "Pending".
3. Check your bKash app to confirm whether the amount has been deducted from your account.
Common reasons why a deposit fails:
— Sent to the wrong merchant number (always use the designated number provided on 99game.my)
— Temporary issue with bKash/Nagad servers
— Transaction left incomplete due to a network interruption
If your money has been deducted but hasn't appeared in your balance: Share your bKash Transaction ID (TrxID) in live chat. It's typically added manually within 30 minutes. Your money is never lost — it will either be credited to your account or returned within 24 hours.
Step 1: Go to the 99game.my login page and click the "Forgot Password?" link.
Step 2: Enter the mobile number you registered with (without +880) and click "Send OTP".
Step 3: Enter the 6-digit OTP sent to your phone within 5 minutes.
Step 4: Enter a new password — at least 8 characters, combining uppercase letters and numbers.
Step 5: Once your password is set, log in using the new password.
If your mobile number has changed or you've forgotten it: Contact live chat. Verify your identity with your date of birth and NID number, and the support team will assist you. This process may take 1–2 hours.
To avoid this in the future: write your password somewhere safe or use a password manager.
Bronze: You are automatically placed at this tier upon registration. Enjoy weekly reload bonuses and a special offer on your birthday.
Silver: You'll be upgraded once your total monthly bets exceed ৳50,000. Benefits include faster withdrawal processing (ahead of standard members), a higher cashback rate, and larger deposit bonuses.
Gold: Monthly betting of ৳2,00,000 BDT. You'll receive a dedicated account manager who can assist you in Bangla, higher withdrawal limits, and access to exclusive Gold tournaments.
Platinum: Monthly betting volume of ৳5,00,000. Withdrawals processed within 5 minutes, monthly special cashback bonuses, and exclusive event invitations.
Diamond: The highest tier — available by invitation only. Enjoy instant withdrawals, the highest bonus rates, a dedicated personal VIP host, and exclusive trip or gift offers.
You can view full details of each VIP tier by logging in and visiting the "VIP" section of your account.