Your data is safe with us — 256-bit SSL Encryption | Your data is never sold to third parties — Never | Last Updated: January 2026 | Your rights are always protected — You can request deletion or correction of your data | Full Privacy Policy in Bengali — In Plain Language | Your data is safe with us — 256-bit SSL Encryption | Your data is never sold to third parties — Never | Last Updated: January 2026 | Your rights are always protected — You can request deletion or correction of your data | Full Privacy Policy in Bengali — In Plain Language |

99 Game Privacy Policy — How Your Data Is Collected, Used, and Protected

Protecting your personal data is 99 Game's top priority. Find out in plain terms — what information we hold, why we hold it, and how secure it is.

Last Updated: January 2026 Entirely in English Data Secured
256-bit
SSL Encryption
0
Third-Party Sales
9
Policy Sections
24/7
Security Monitoring

By creating an account and using the 99 Game platform, you are considered to have read and accepted this Privacy Policy. Please read this page carefully to understand how your data is protected.

Key Points of the Privacy Policy

How 99 Game Manages Your Personal Data — Six Key Areas

Data Protection

All data transmissions are secured with 256-bit SSL encryption. Your personal information and financial data are stored on separate encrypted servers.

Data Sharing Policy

Your personal information is never sold or shared with advertisers or third parties. Data may only be disclosed to authorities when required by law.

Your Rights

You can view, correct, or delete your personal data at any time. Submit a request to support and it will be acted upon within 30 days.

Cookie Policy

Cookies necessary for the platform to function properly are used. Your consent is obtained for analytical cookies, and you may withdraw it at any time.

Data Retention Period

Data is retained for as long as your account remains active. After account closure, certain data may be kept for up to 5 years to meet legal obligations.

About Our Privacy Policy

Using any online service today requires sharing some personal information — yet most people have little idea what actually happens to that data. At 99 Game, we wanted to change that.

This privacy policy page explains in plain terms — what information 99 Game holds, why it holds it, how long it's kept, and how secure your data is. No legal jargon, just straight talk.

01

Introduction & Scope

This privacy policy applies to all users of the 99 Game platform (https://99game.my). By accessing the platform, creating an account, or using any of our services, you agree to this policy.

99 Game operates an online gaming and betting platform for users in Bangladesh. We handle your data in accordance with international data protection standards.

Please Note: The policy on this page is a plain-language summary of our full policy, written in Bengali for your convenience. In the event of any legal dispute, the English version shall prevail.

02

What Data Do We Collect?

99 Game collects only the information necessary to operate the platform and provide you with our services. No unnecessary data is requested.

Data Type When It Is Collected Purpose
Identity Information
Name, date of birth, NID number
During KYC Verification Age Verification & Identity Confirmation
Contact Information
Mobile number, email
During Registration Login, OTP & Notifications
Financial Information
Mobile banking number, transaction history
Deposit / Withdrawal Time Payment processing, fraud prevention
Gaming Activity
Betting History & Win/Loss Records
During Gameplay Responsible gaming monitoring, dispute resolution
Technical Data
IP address, device information, browser
On Every Visit Security & Fraud Detection

We never collect sensitive information such as religious beliefs, political opinions, or health data under any circumstances.

03

Purpose of Data Use

99 Game uses your data solely for the purposes listed below — and for no other purpose:

  • Account Management: Used for login, password resets, security verification, and account protection.
  • Payment Processing: Financial information is used to ensure deposits and withdrawals reach the right person.
  • KYC Verification: Identity verification is carried out to meet legal obligations and prevent fraud.
  • Customer Support: Your information may be used to resolve complaints or respond to your queries.
  • Responsible Gaming: To identify problematic gaming behaviour and provide support to members.
  • Platform Improvement: To analyse anonymised data and improve the overall platform experience.
  • Legal Compliance: To comply with applicable laws and regulatory authority directives.

99 Game never uses your data for marketing or advertising purposes — not for our own campaigns, and not for any third party.

04

Data Protection Practices

99 Game employs multiple layers of security to protect your data. Each layer works in tandem with the others.

1
SSL/TLS Encryption

All data transmissions are encrypted with 256-bit SSL — the same security standard used by international banks.

2
Isolated Server Storage

Personal data and financial data are stored on completely separate, encrypted servers.

3
Access Control

Only authorized personnel can access specific data, and every access is logged.

4
Regular Security Audits

An independent third-party security audit is conducted once a year, and any vulnerabilities identified are promptly addressed.

Passwords are never stored in plain text — they are always kept in hashed and salted form. This means even 99 Game staff cannot view your password.

What happens if there is a data breach? In the event of a data breach, 99 Game will notify affected members within 72 hours and take immediate protective measures.

05

Data Sharing & Third Parties

99 Game never sells your personal data. Information is shared only in the following limited circumstances:

  • Payment Processors: Payment service providers such as bKash, Nagad, and Rocket receive only the information needed to complete transactions. They are bound by their own privacy policies.
  • Game Providers: Providers such as Evolution Gaming and Pragmatic Play may receive anonymized data for game operation purposes — never personal information.
  • Legal Authority: Information may be disclosed to the relevant authorities under a court order or legal obligation.
  • Fraud Prevention: Limited information may be shared with international organisations for the prevention of money laundering or fraud.

Beyond that, your data is not shared with any third party — including advertising companies, data brokers, or any other organisation. There are no exceptions to this policy.

06

Cookie & Tracking Policy

99 Game uses cookies on its website. Cookies are small text files stored in your browser. They come in three types:

Essential Cookies Analytical Cookies Preference Cookies
  • Essential Cookies: Maintaining your login session and keeping the platform secure are essential functions — the platform cannot operate without them. This cannot be withdrawn.
  • Analytical Cookies: Which pages get the most traffic and where loading issues occur — this data helps us improve the platform. It is only active with your consent.
  • Preference Cookies: Used to remember your language preference and game settings. This is also optional.

Cookies can be deleted through your browser settings. However, removing essential cookies may cause certain platform features to stop working.

07

Your Data Rights

As a 99 Game member, you have several rights over your own data. To exercise any of these rights, simply submit a request to Support.

Right to Access Your Data

You can find out at any time what information 99 Game holds about you. Submit a request to Support and a complete list will be provided within 30 days.

Right to Correct Your Information

You can request corrections to any inaccurate or outdated information. To update your name, address, or contact details, simply reach out to support.

Right to Erasure

You may request deletion of your data after closing your account. However, certain information may need to be retained for a specified period due to legal obligations.

Right to Data Portability

You can request a copy of your own data at any time. It is typically provided in CSV or PDF format within 30 days.

Right to Restriction of Processing

You may request that your data not be used for specific purposes — though this may affect access to certain services.

08

Data Retention Period

99 Game does not retain your data indefinitely. A specific retention period is defined for each type of information.

  • Account & Identity Information: For the duration your account is active and for up to 5 years after closure — as required by legal obligations.
  • Transaction Information: Records of every deposit, withdrawal, and bet are retained for 7 years — as required under Anti-Money Laundering regulations.
  • Customer Support Communications: Retained for up to 3 years for troubleshooting purposes.
  • Login & Security Logs: Up to 90 days — for security monitoring purposes.
  • Cookie Data: Session cookies are deleted as soon as you close your browser. Persistent cookies last for a maximum of 1 year.

Once the retention period expires, data is securely deleted or fully anonymised. Deleted data cannot be recovered.

09

Policy Changes & Contact

99 Game may update this Privacy Policy at any time. For significant changes, members will be notified by email or SMS at least 7 days in advance. Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy.

For any questions or complaints regarding data protection:

  • Email: support@99game.my (Subject: Privacy Policy)
  • Live Chat: Available 24/7 (after logging in to the platform)
  • Help Center: Answers to common questions can be found here

Requests to delete or correct data are processed within 30 days. Urgent security-related requests receive a response within 24 hours.

In Summary: Your data belongs to you — 99 Game uses it only temporarily to provide our services. Stay with us, worry-free.

Data Protection Statistics

How secure is your data at 99 Game — some important information

Encryption Standard
256-bit SSL Banking-Grade Standards
Data Breach Incidents (Since 2020)
0 Secure
Selling Data to Third Parties
Never Guarantee
Security Audit (Annual) By Third Parties
Data Request Processing Time Up to 30 days maximum
Security Breach Notification Within 72 Hours
Member Trust

Member satisfaction across various aspects of privacy (recent survey)

Trust in the Protection of Personal Data 95%
Satisfaction with Financial Data Security 94%
Privacy Policy Transparency 91%
Ease of Data Rights Process 88%
Trusted for Comprehensive Data Protection 93%

Based on a recent survey of 1,800+ members.

99 Game Privacy Policy: A Detailed Overview

Whenever you sign up for an online service, you're asked to read the "Privacy Policy" and "Terms & Conditions." Most people skip straight to the "Agree" button — because these documents are usually written in such dense legal English that they're nearly impossible to follow. At 99 Game, we wanted to change that. On this page, everything is explained in plain, simple language.

The most important question is — does 99 Game sell my data? The answer is no, never. This is not just a statement — our business model has no mechanism for selling data to third parties. Our revenue comes from gaming services, not data trading. Your name, mobile number, or NID will never be passed to any marketing company.

It helps to understand why data collection is necessary. Opening an account on 99 Game requires certain information — this is a legal requirement under Bangladeshi law, not simply our choice. Under anti-money laundering regulations, online financial transaction platforms must verify user identities. This is why KYC is required and why you need to provide your NID. It is ultimately for your protection — to prevent anyone from opening a fraudulent account in your name.

On the technical side, 99 Game's security infrastructure is robust. The 256-bit SSL encryption means that every piece of data you transmit — whether you're logging in or making a payment — is fully encrypted in transit. Even if someone intercepted it, they wouldn't be able to read it. This is the same technology your online banking uses.

Your password deserves a special mention. No 99 Game employee knows your password — and none ever can. That's because passwords are never stored directly. Instead, they go through a mathematical transformation called hashing, which makes it impossible to reverse-engineer the original password from what's stored in the database. This is exactly why 99 Game support will never ask for your password — if anyone does, it's a scam.

Cookies are often misunderstood. On 99 Game, cookies are used purely for your convenience — for example, to remember your previous login or save your preferred language. We do not use any cookies for ad tracking or to follow you across other websites. You can clear cookies at any time from your browser settings.

At its core, 99 Game's privacy policy is straightforward — your data is used solely to provide you with our services, never for commercial purposes. Whatever information we collect is kept to the highest security standards and securely deleted once it is no longer needed. You have full control over your own data — you can view it, correct it, or have it removed.

Stay vigilant about protecting your own information

Never share your password, keep 2FA enabled, and avoid clicking suspicious links. No 99 Game representative will ever ask for your password or OTP. For responsible gaming, visit our Responsible Gaming page.

Frequently Asked Questions

Two Key Questions About the Privacy Policy Page

The easiest way to view all active promotions and bonus offers on 99 Game is the home page you see after logging in. The "Offers" or "Promotions" tab there lists every ongoing bonus — welcome bonuses, reload bonuses, free spins, cashback deals, and special event offers. Even without logging in, you can see some active promotions on the platform's main page. If you use the app, keeping push notifications on means you'll hear about new offers the moment they go live — that's the fastest way to stay updated. As for how often things change — regular offers are typically refreshed every week. On special occasions like the cricket World Cup, Eid, or Pohela Boishakh, seasonal promotions are added with their own start and end dates. Daily and weekly missions reset every day or every Monday, respectively. Once an offer expires, it's removed from the list — so everything you see there is currently active.

Wagering requirements (turnover conditions) may sound complicated, but they're actually straightforward. Say 99 Game gives you a ৳500 bonus with a 10x wagering requirement. Before you can withdraw that bonus, you'll need to place a total of ৳5,000 (500 × 10) in bets. Every bet counts toward that total in full — whether you win or lose. For example: you place a ৳200 bet and lose — that ৳200 still counts toward your wagering progress. Simply put, you just need to track how much you've wagered in total. In your 99 Game account, the bonus dashboard shows your current wagering progress — for example, "৳2,300 / ৳5,000 completed". One thing to keep in mind: not all games contribute equally to wagering. Slots typically count at 100%, but Live Casino or Sports Betting may only count at 20–50% — the exact rate is stated in each bonus's terms. Reading those terms before claiming a bonus will save you any confusion later. If you have questions, just ask 99 Game support and they'll walk you through the exact calculation.

Safe & transparent gaming — get started now

Your data is protected and your transactions are secure at 99 Game. Join a trusted platform and enjoy 500+ games.

বাংলা