This page contains all of 99 Game's rules and policies written in plain Bengali. You'll find clear information here on accounts, betting, payments, bonuses, and responsible gaming.
By using the 99 Game platform, you are considered to have read and fully accepted these terms and conditions. Please read the entire page carefully.
The six key areas of 99 game's terms and conditions — understand them at a glance
Only one account is permitted per user. Registration is not allowed for anyone under 18 years of age. Completing KYC verification with accurate information is mandatory.
Transactions can be made via bKash, Nagad, and Rocket. Withdrawals are sent to the same payment method used for the deposit. Withdrawals cannot be processed until KYC verification is complete.
Once a bet is confirmed, it cannot be changed or cancelled. On any changes to odds, the decision of 99 game authorities is final. Bets affected by system errors may be voided.
Each bonus offer comes with its own terms and conditions. Winnings from a bonus cannot be withdrawn until the wagering requirements are met. Any evidence of bonus abuse may result in account termination.
You are responsible for keeping your account login credentials secure. Allowing third parties to access your account is strictly prohibited. For full details on data privacy, please refer to our Privacy Policy.
99 game values the wellbeing of every member. You can request a self-exclusion or set limits at any time. If you need help, please reach out to our support team.
If you have trouble understanding any section, please contact our Help Center Contact us.
The terms and conditions of online gaming platforms are often written in language so complex that most people can't follow them. At 99 game, we wanted to change that. Everything on this page is written in plain, straightforward language — no legal jargon, no hidden information.
At 99 game, we believe a healthy and transparent relationship starts with clear terms from the very beginning. We encourage all members to read this page before opening an account. If you have any questions, our support team is always ready to help.
These terms and conditions apply to all members using the 99 Game platform (https://99game.my). By accessing the platform or creating an account, you automatically agree to these terms.
99 Game operates an online gaming and betting platform for users in Bangladesh. We are fully licensed and operate in accordance with the guidelines of international gaming regulatory bodies.
These terms and conditions are subject to change at any time. Members will be notified in advance by email or SMS before any significant changes. Continued use of the platform after any changes constitutes acceptance of the updated terms.
Important: The terms on this page are a plain-language summary of our core policies in Bangla. In the event of any legal dispute, the English version shall be considered the definitive text.
Each person is allowed to open only one account. Attempting to create multiple accounts will result in all accounts being closed and balances may be forfeited.
All information provided at registration must be accurate and up to date. Providing false information may result in account closure and the forfeiture of all winnings.
Keep your account password and login credentials strictly private. Allowing anyone else to use your account is prohibited. You are fully responsible for any unauthorised use of your account.
The minimum age to participate on 99 Game is 18 years. It is every parent's responsibility to prevent minors from accessing the gaming platform. If any member is found to be under 18, their account will be immediately closed and all transactions will be voided.
Submission of a National ID (NID) is mandatory as part of the KYC (Know Your Customer) verification process. This ensures that only genuine adults are using the platform.
Please Note: Withdrawal requests will not be processed until KYC verification is complete. We therefore recommend completing verification as soon as you register.
The minimum deposit at 99 game is ৳300 and the minimum withdrawal is ৳500. Maximum limits may vary depending on your account's VIP level.
Withdrawals are generally sent via the same payment method used for the original deposit. Using a different method for withdrawal may require additional verification.
Direct withdrawal of deposited funds is not permitted — at least one bet must be placed before a withdrawal can be processed. This is an internationally recognised practice for the prevention of money laundering.
99 game does not charge any transaction fees. However, payment service providers (such as bKash, Nagad, etc.) may apply their own charges in accordance with their terms.
Once a bet is confirmed, it cannot be changed or cancelled. Please review the odds and markets carefully before placing your bet — any odds movement after your bet is placed will not affect the odds already accepted.
If a match or event is cancelled, bets are generally voided and stakes are refunded. However, partially completed events may be settled in accordance with the relevant governing body's decision.
In any betting dispute on 99 game, the platform's log data shall serve as the final and definitive evidence.
99 Game offers a variety of bonuses — welcome bonuses, deposit bonuses, free spins, cashback, and more. Each bonus is subject to its own terms and wagering requirements.
Wagering requirement means the bonus amount must be used in betting a specified number of times before a withdrawal can be made. For example, a ৳100 bonus with a 10x wagering requirement means you must place a total of ৳1,000 in bets before withdrawing.
Claiming a bonus means you have read and agreed to the terms of that bonus. If you have any questions about a bonus, please ask support before accepting it.
The following activities are strictly prohibited on 99 game. Any violation may result in immediate account suspension and forfeiture of all balances:
Bonus abuse refers to actions such as creating multiple accounts under family members' or friends' names to claim the same bonus, or attempting to fulfil wagering requirements through low-risk betting patterns.
99 Game's system automatically detects unusual activity. Suspicious accounts may be temporarily suspended for review at any time.
99 game reserves the right to temporarily or permanently suspend any account at any time. Suspension may occur not only for breaches of terms, but also if unusual activity is detected on an account.
Members may also close their own accounts. As part of responsible gaming, you can request a self-exclusion by contacting support — your account can be closed for 6 months, 1 year, or permanently.
Any valid balance (excluding bonuses) remaining in your account at the time of closure is generally refunded — except in cases where the account was closed due to a terms violation. If you have a dispute regarding this, please contact our support team.
99 game believes gaming should be a source of entertainment — not a solution to problems. We consider responsible gaming an integral part of how we operate.
You can use the following tools at any time:
If anyone shows signs of problematic gaming behavior — such as chasing losses with larger bets or being unable to control their gambling — 99 game may place a precautionary restriction on that account. For more details, visit our Responsible Play View Page.
99 game reserves the right to amend these terms and conditions, in part or in full, at any time. Members will be given at least 7 days' notice before any major changes take effect. Minor updates — such as spelling corrections or clarifications of language — may be made without prior notice.
For any questions regarding these terms and conditions:
In the event of a dispute, please contact support first. 95% of disputes are resolved within 48 hours. If a resolution cannot be reached, our escalation process will be followed.
Final Note: 99 game is committed to treating all members fairly and transparently. If you have any complaints or suggestions, don't hesitate to reach out — we're always here to listen.
Why Bangladesh Members Trust 99 Game
Member Feedback on Various Aspects of the Terms
Based on a recent survey of 1,500+ members.
99 Game is for entertainment only — not a solution to financial problems. If you feel you are losing control of your gaming habits, please visit our Responsible Play Go to the page and set up self-exclusion or deposit limits.
Two key topic-based questions about the Terms & Conditions page
Register at 99 game — start playing on Bangladesh's trusted gaming platform with transparent terms, secure transactions, and Bangla support.